Privacy Policy

Princebuild Privacy Policy
This privacy policy sets out how Princebuild uses and protects any information that you give Princebuild when you use this website.

Princebuild is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Princebuild may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 25th May 2018.

What we collect
When you visit our website or complete forms in it we may collect the following:

• Name
• Contact information including telephone number and email address
• Demographic information such as address and nature of your enquiry
• Other information relevant to customer surveys
• Various information stored in third party cookies (detailed below in ‘Cookies in use on this site’)

What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org

Cookies in use on this site

The table below explains the cookies we use and why:

Cookie Description
_ga This cookie is associated with Google Universal Analytics.  This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports.
_gid This cookie is associated with Google Universal Analytics.  It is a new cookie which stores and updates a unique value for each page visited by the user.
_gat This cookie is used to throttle request rate.
wordfence_verifiedHuman This cookie is set by the Wordfence Security WordPress plugin to protect the site against malicious attacks.
wfvt_ This cookies is set by the Wordfence security WordPress plugin which notes information about your general geographic location.
PHPSESSID This cookie is used to store a logged in users username and the information required to keep a user logged into the site.
__atuvc This cookie is associated with the AddThis social sharing widget which is commonly embedded in websites to enable visitors to share content with a range of networking and sharing platforms. It stores an updated page share count.
__atuvs This cookie is associated with the AddThis social sharing widget which is commonly embedded in websites to enable visitors to share content with a range of networking and sharing platforms. This is believed to be a new cookie from AddThis which is not yet documented, but has been categorised on the assumption it serves a similar purpose to other cookies set by the service.
datr We set the datr cookie when a web browser accesses facebook.com (except social plugin iframes), and the cookie helps us identify suspicious login activity and keep users safe.
c_user This cookie contains the user ID of the currently logged in user.
fr Allow you to control the “Follow us on Facebook” and “Like” buttons
wd Cookies used by facebook for embedded videos
act Allow you to control the “Follow us on Facebook” and “Like” buttons
m_pixel_ratio Cookies used by facebook for embedded videos
presence This is a performance cookie set by Facebook.
dpr This is a performance cookie set by Facebook.
pl This is a performance cookie set by Facebook.
xs This is a performance cookie set by Facebook.
sb This is a performance cookie set by Facebook.

Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:

whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

We will only retain personal information about you, so long as it is necessary to support a legal basis or if you have previously agreed to us using your personal information for direct marketing purposes. You have a right to request the erasure and / or correction of information held about you, or to change your mind about direct marketing and you can do so by writing to ‘The Data Protection Officer, Princebuild Ltd, Empson Road, Fengate, Peterborough, PE1 5UP or by emailing dpo@princebuild.co.uk

For more information on our responsibilities and your rights under the data protection legislation please visit https://ico.org.uk/for-the-public/

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