Our record of providing this service is exemplary, with a success rate of 100% acceptance and attendance and the majority of jobs being attended to within two hours of receiving the initial call.
Our experienced, directly employed technical co-ordinators manage all calls received and can (when necessary) advise occupiers on how to isolate supplies to minimise damage to their property.
In addition, our co-ordinators have direct access to several trade operatives on guaranteed stand-by, who are ready to respond to any calls that we receive.
Our service is provided across all of our operational area spanning the entire East Anglia region and a 50-mile radius of all of our offices.
Below we provide an idea of the types of emergencies that we cover. For more detailed information, please contact us.
Guaranteed Call-Out Service
- Constantly managed telephone system for out-of-hours communication
- All trade services available night and day
- We aim to respond to all calls within two hours
- Call-out service operated within a 50-mile radius of our offices
- Caring for people and their property